Shipping policy

At Moonlight Carbon, each item is thoughtfully made in small batches to ensure quality and care. Because of this, we ask for a little extra time before your order ships.

Processing Time

All orders are processed and shipped within 5–7 business days. This timeframe allows us to pour, cure, and prepare each product with intention. During high-volume periods or launches, processing times may vary slightly.

Shipping Time

Once your order has shipped, delivery times depend on the shipping method selected at checkout and your location. Standard shipping typically takes 3–7 business days after fulfillment.

Shipping Rates

Shipping rates are calculated at checkout based on order size, weight, and destination.

Order Tracking

You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Address Accuracy

Please ensure your shipping address is entered correctly at checkout. Moonlight Carbon is not responsible for delays or lost packages due to incorrect or incomplete addresses.